Employee Experience
In many organizations, “anonymous” surveys are actually better described as “confidential.” There’s a critical difference: truly anonymous surveys don’t track who provided which response, whereas confidential ones can tie responses back to individuals.
Employee Experience
If you’re looking to truly understand how your employees feel and why they feel that way, the answer is a resounding “yes.” Open-ended questions bring depth and nuance that purely numerical ratings often miss. Here’s a closer look at how you should be using free-text feedback in your surveys.
Employee Experience
Benchmarking can be helpful, but it shouldn’t overshadow your overall engagement strategy. Here are three points to keep in mind when deciding who you stack up against.
Employee Experience
Benchmarking an employee engagement survey by comparing your engagement survey results with external norms can certainly offer valuable context. But it’s not the silver bullet some might expect. Here’s what to keep in mind.
Employee Experience
When designing an employee engagement survey, a common concern is choosing the right questions. You don’t want to waste anyone’s time, and you need insights that will guide real action. Here are three key considerations.
Hotels & Hospitality
Feedback can feel like a sea of complaints, but look closely, and often you can find hidden gems. Take this real example from The Windmill Farm hotel in Lincoln : “It would be helpful if there was some grab handles to help older people to get in and out of the
Employee Experience
Employee engagement metrics can feel like a maze of competing definitions and methodologies. The truth, however, is that while many providers claim to have a unique formula, most approaches are closely correlated.
Employee Experience
When it comes to employee engagement surveys, one of the most frequent questions is whether the results accurately reflect everyone’s views. Here’s what you need to know.
Employee Experience
One of the most common statistical terms you’ll come across in surveys is “margin of error". Take a closer look at why this is the case and how you can put these numbers in context when evaluating your results.
Employee Experience
One of the most common questions HR leaders ask is how often they should send out employee engagement surveys.
Employee Experience
When planning employee engagement surveys, a common concern is “survey fatigue” - the idea that people will stop responding if you ask for feedback too often. While this is a valid worry, the reality can be more nuanced than just “don’t ask too many questions.”
Hotels & Hospitality
In the hospitality industry, feedback can arrive in any language. It’s part of what makes this industry so exciting—you’re dealing with a diverse, global audience. But how do you handle feedback in 15 different languages without losing the richness of what’s being said? Why Multilingual Feedback